> ## Documentation Index
> Fetch the complete documentation index at: https://help.supertape.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaigns

> Keep fans updated on your latest news and releases with beautiful email campaigns that automatically match your site's design.

<img height="422" src="https://mintcdn.com/supertape/BTq-KD6CQJyk80jl/images/docs/st-help-campaigns.jpg?fit=max&auto=format&n=BTq-KD6CQJyk80jl&q=85&s=7348d6040e241c6b007dd039da6dda43" className="rounded-md" data-path="images/docs/st-help-campaigns.jpg" />

## Creating a campaign

Emailing fans about your latest news, releases, and more, is easy with Supertape:

1. Visit **Campaigns** and hit **New** in the top right.
2. Select **Add subject** and enter a brief subject line for your campaign.
3. Add, edit, and reorder different blocks of content to build the **Body** of your campaign:

<AccordionGroup>
  <Accordion title="Text" icon="text" iconType="light">
    A message to fans. Supports basic formatting and links.
  </Accordion>

  <Accordion title="Image" icon="image" iconType="light">
    Any JPG, GIF, or PNG image, with an optional link.
  </Accordion>

  <Accordion title="Button" icon="square-arrow-up-right" iconType="light">
    A call to action button with customizable text and link.
  </Accordion>

  <Accordion title="Music" icon="album-collection" iconType="light">
    Any album from your catalog, with optional platform links.
  </Accordion>

  <Accordion title="Merch" icon="tags" iconType="light">
    Any product from your catalog, with optional platform links.
  </Accordion>

  <Accordion title="Videos" icon="films" iconType="light">
    Any video from your catalog, with optional platform links.
  </Accordion>

  <Accordion title="Tour" icon="tickets" iconType="light">
    Any event from your catalog, with optional platform links.
  </Accordion>
</AccordionGroup>

## Previewing a campaign

See what your campaign looks like in actual inboxes before sending it to fans:

1. Visit **Campaigns** and select or create a campaign.
2. Hit **Preview** in the bottom right.
3. Select the recipients from your [team](/docs/team) and hit **Send**.

## Sending a campaign

Once you're happy with your campaign, and your sure you've crossed all your T's and dotted all your I's, you can send it to fans:

1. Visit **Campaigns** and select or create a campaign.
2. Hit **Send** in the bottom right.
3. Select the recipients from your [team](/docs/team) and hit **Send**.

<Info>Depending on the size of your contact list, and the performance of any previous campaigns you've sent, it may take a while for your campaign to send.</Info>

## Tracking a campaign

Once your campaign has been sent, you'll start seeing real-time stats as your fans receive it. You should strive to keep all of your stats in the healthy range to [build your email reputation](/docs/newsletter#building-your-email-reputation) and meet our [email sending requirements](/docs/newsletter#email-sending-requirements).

<CardGroup>
  <Card title="Open rate" icon="envelope-open" iconType="light">
    The percentage of contacts who opened your campaign at least once.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> > 20%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 10-20%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> \< 10%
  </Card>

  <Card title="Click rate" icon="arrow-pointer" iconType="light">
    The percentage of contacts who clicked on a link in your campaign.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> > 2%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 1-2%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> \< 1%
  </Card>

  <Card title="Delivery rate" icon="mailbox-flag-up" iconType="light">
    The percentage of emails that were successfully delivered.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> > 95%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 90-95%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> \< 90%
  </Card>

  <Card title="Bounce rate" icon="mailbox" iconType="light">
    The percentage of emails that hard bounced and couldn't be delivered.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> \< 5%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 5-10%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> > 10%
  </Card>

  <Card title="Unsubscribe rate" icon="user-minus" iconType="light">
    The percentage of contacts who unsubscribed from this campaign.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> \< 0.5%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 0.5-1%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> > 1%
  </Card>

  <Card title="Spam rate" icon="user-xmark" iconType="light">
    The percentage of contacts who marked your campaign as spam.

    <br />

    * <Icon icon="circle-small" iconType="solid" color="#4ade80" /> <strong>Healthy:</strong> \< 0.05%
    * <Icon icon="circle-small" iconType="solid" color="#facc15" /> <strong>Unhealthy:</strong> 0.05-0.1%
    * <Icon icon="circle-small" iconType="solid" color="#f87171" /> <strong>Critical:</strong> > 0.1%
  </Card>
</CardGroup>

<Info>If you have [campaign tracking](/docs/newsletter#setting-up-your-newsletter) disabled, you won't see open and click rates.</Info>

## Copying a campaign

Already sent a campaign you really like? Want to send a similar one? Don't start from scratch!

1. Visit **Campaigns** and find the campaign you'd like to copy.
2. Select the **three dots** next to the campaign and then **Copy**.
3. Be sure to edit the subject and body to make it unique.

## Deleting a campaign

If a new campaign isn't going the way you hoped, and its beyond repair, you can delete it:

1. Visit **Campaigns** and find the campaign you'd like to delete.
2. Select the **three dots** next to the campaign and then **Delete**.
3. Confirm your deletion and the campaign will be removed.

<Tip>Sent campaigns can't be deleted, only drafts.</Tip>
