> ## Documentation Index
> Fetch the complete documentation index at: https://help.supertape.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merch

> Supertape automatically syncs your products, and provides you with merch smart links to share with fans, to get them buying across all of your platforms.

<img height="422" src="https://mintcdn.com/supertape/BTq-KD6CQJyk80jl/images/docs/st-help-merch.jpg?fit=max&auto=format&n=BTq-KD6CQJyk80jl&q=85&s=dccb9b97e8f3725c6d31bce759598984" className="rounded-md" data-path="images/docs/st-help-merch.jpg" />

## How merch syncing works

<Steps>
  <Step title="Finding products on your platforms" icon="arrows-rotate" iconType="light">
    After connecting a merch platform, we'll import all of your products from it. After that, we'll sync with it nightly
    to add new products and remove any you've deleted.
  </Step>

  <Step title="Adding products to your website" icon="tags" iconType="light">
    When a new product is found on a platform, we'll try to match it to an existing product on your site by UPC and
    name. If we can't, we'll create a new product.
  </Step>

  <Step title="Setting details on your products" icon="list-check" iconType="light">
    Each platform provides different details about your product, so when a platform knows something about your product
    that we don't, we'll apply it first-come-first-serve.
  </Step>
</Steps>

## Reviewing your merch

Sometimes the details we get from a platform may be a little off, or may be wrong entirely. So it's always a good idea to review your products to make sure everything looks good.

* **Image** - The product's image. Should be high resolution.
* **Name** - The product's title. Keep it formatted exactly as it appears on platforms.
* **URL slug** - The unique part of the product's URL. ex: `/merch/your-product`
* **Type** - The type of product it is (Viny, Apparel, etc.).
* **Price** - The lowest price of the product on any of your platforms.
* **Release date** - The date the product was released.
* **UPC** - The [Universal Product Code](https://en.wikipedia.org/wiki/Universal_Product_Code) for the product. Important for matching.
* **Info** - The product's description, credits, lyrics, or any other information you'd like to share.
* **Album** - The album the product is a physical version of, if applicable.
* **Platforms** - The [Platforms](/docs/platforms) where fans can purchase the product.

<Tip>If something we synced is wrong, it's likely wrong on the platform as well. Be sure to fix both.</Tip>

## Reordering your merch

By default we order your products by release date, but you can manually reorder them as well.

1. Visit **Merch** and select **Edit** in the top right.
2. Drag the handle of any product into the desired order.
3. Hit **Save**.

## Sharing a product

Share your product's smart link with fans, so they can purchase on their favorite platform:

1. Visit **Merch** and find the product you'd like to share.
2. Select **Share** from the top right and then hit **Copy** to copy the link to your clipboard.
3. Share the link on social media, in email campaigns, ads, or anywhere else.

Or share a direct link to your product on a specific platform:

1. Visit **Merch** and find the product you'd like to share.
2. Scroll to **Platforms**, find the platform, hit the **three dots** and **Share**.
3. **Copy** the link and share it on social media, in email campaigns, ads, or anywhere else.

<Tip>You can also share new products from the [Share](/docs/share) section.</Tip>

## Posting a product

Bring your product front and center to fans visiting your site by posting it to your homepage:

1. Visit **Merch** and find the product you'd like to post.
2. Select **Post** from the top right.
3. Add a short message, optionally change the image, and hit **Save**.

<Tip>You can also post products from the [Posts](/docs/posts) section.</Tip>

## Editing a product

Edit your product's details:

1. Visit **Merch** and find the product you'd like to edit.
2. Select **Edit** from the top right.
3. Make your changes and hit **Save**.

Edit your product's platforms:

1. Visit **Merch** and find the product you'd like to edit.
2. Scroll to the **Platforms** section, find the platform, hit the **three dots** and then **Edit**.
3. Assign the platform to a different product, or have a new one added, and hit **Save**.

## Hiding a product

If there's a product you don't want to show on your site, you can hide it:

1. Visit **Merch** and find the product you'd like to hide.
2. Select **Hide** from the top right.

<Tip>You can hide multiple products at once by selecting **Edit** on the **Merch** section.</Tip>

## Unhiding a product

Bring a hidden product back onto your site at any time:

1. Visit **Merch** and hit **Filter** in the top right.
2. Select **Hidden** from the **Status** dropdown.
3. Select the product you'd like to unhide and hit **Unhide** in the top right.

<Tip>You can unhide multiple products at once by selecting **Edit** on the **Merch** section.</Tip>
