We built Supertape because we wanted to make it a little easier for independent musicians to share their work with the world. We’re really proud of the work we put into Supertape, but in the end, we just couldn’t find enough demand to make it sustainable. To every artist who put their music and their audience into our hands, thank you. Truly.Documentation Index
Fetch the complete documentation index at: https://help.supertape.com/llms.txt
Use this file to discover all available pages before exploring further.
Your billing
We’ve stopped billing all users as of May 1st, 2026. If you were on a paid plan, you’ll receive a prorated refund to your original payment method within about a week. You don’t need to do anything to request it.Your timeline
You don’t need to do anything before July 1st. If you’d like to save your data or move to a new platform, you have until then to do so. On July 1st we’ll shut everything down and delete all account data.- May 1st — Billing stopped, refunds issued, upgrades and signups disabled
- July 1st — Supertape shuts down and all account data is deleted
Here are some things you may want to do before July 1st
Download your contacts
Every Supertape site collects contacts, so even if you haven’t used the newsletter feature you may have subscribers you didn’t know about. You can export them as a CSV file any time before we shut down.How to export your contacts
Transfer your custom domain
If you have a custom domain connected to your Supertape site, your domain belongs to you and won’t go away when we shut down. You’ll just need to log in to wherever you registered it and point it to your new home. Your new platform should have instructions for this.Delete your account
If you’ve already moved everything over and want to close out your Supertape account before July 1st, you can do that at any time.How to delete your account
Questions?
We’re happy to help. Email hey@supertape.com and we’ll do our best to get you sorted. xoxo,Matt, Matt, & Chance