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Types of domains

Default

Default domains are provided by Supertape to all new sites and look like yourband.supertape.site.

Custom

Custom domains like yourband.com or your.band are purchased from 3rd-party providers.

You can change your default domain in your Settings.

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Purchasing a custom domain

If you don’t already have a custom domain, we’ve teamed up with Name.com so you can purchase one directly inside Supertape, and have it setup automatically for you.

  1. Visit Settings and scroll down to Domains.
  2. Select New, then Purchase, and follow the instructions to find and purchase a domain through Name.com.
  3. Your domain should now appear in the list and be Verified after a few minutes.
Name.com will email you more information about managing your domain with them.

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Connecting a custom domain

If you already own a custom domain through a 3rd-party provider (GoDaddy, Namecheap, etc.) you can connect it to your Supertape site.

Here’s how you can connect a domain like yourband.com or your.band.

1

Add the domain to Supertape

  1. Visit Settings and scroll down to Domains.
  2. Select New, then Connect, enter your domain (ex: yourband.com), and Save.
  3. Your domain should now appear in the list as Unverified.
2

Remove any old DNS records

If this is a new domain you’ve never used before, skip this step. Otherwise, log into your domain provider and remove any DNS records you setup for a previous website. In particular, look for these:

TypeHostValue
A@any IP address
AAAA@any IP address
CNAMEwwwany domain name
Here’s how to do it on GoDaddy, Namecheap, Squarespace, and Porkbun.
3

Add Supertape's DNS records

Still on your domain provider’s website, add the following DNS records:

TypeHostValue
A@75.2.96.173
A@99.83.186.151
CNAMEwwwcname.supertape.site
Here’s how to do it on GoDaddy, Namecheap, Squarespace, and Porkbun. Cloudflare users should be sure to disable proxying (grey cloud).

It usually only takes a few minutes, but it can sometimes take up to 48 hours for DNS changes to kick in. Once our system is able to verify your DNS is setup properly, we’ll automatically activate your domain and email you to let you know.

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Verifying a domain

When you first connect your domain, we’ll automatically attempt to verify the DNS records are setup properly throughout the day, and once a day after that. If you’d like to manually verify your domain, here’s how:

  1. Visit Settings and scroll to the Domains area.
  2. Select the three dots next to your domain and then Verify.
  3. Your domain’s verification status will be updated.

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Changing your primary domain

Your primary domain is the one shown in the browser address bar. All other domains, and your default domain, redirect to your primary.

  1. Visit Settings and scroll to the Domains area.
  2. Select the three dots next to your domain and then Make primary.
  3. Your domain is now your primary, and all others will now redirect to it.

When you connect your first domain, it will automatically become your primary. Only verified domains can be your primary domain.

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Deleting a domain

  1. Visit Settings and scroll to the Domains area.
  2. Select the three dots next to your domain and then Delete.
  3. Your domain is now deleted and will no longer redirect to your primary.
Your primary domain can only be deleted if it’s your last domain.

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