Connecting a custom domain

Custom domains like yourband.com or your.band are an awesome way to make your site feel branded and official, make your URL more memorable, and even get a nice boost to your SEO. Connecting a custom domain and dealing with DNS can get thorny. Follow the directions below, and if you hit a snag, we're here to help.

Once you add a custom domain, your default yourband.supertape.site will automatically redirect to it.

Connecting a domain

If you've purchased a custom domain through a 3rd-party domain provider (GoDaddy, Squarespace, Cloudflare, Porkbun, Name.com, etc.), you can use it with Supertape.

  1. Add your domain to Supertape

    Visit the Settings section of the app, scroll to the Domains area, select New, enter your domain name (ex: yourband.com), and hit Save.

  2. Remove old DNS records

    Login to your domain provider and remove any DNS records for your domain that you may have setup for a previous website. In particular, look for these:

    Type

    Host

    Value

    A

    @

    any IP address

    CNAME

    www

    any domain

    Here's how to do it on GoDaddy, Squarespace, Porkbun, and Name.com.

  3. Add new DNS record

    Still on your domain provider, add the following CNAME record to your domain:

    Type

    Host

    Value

    CNAME

    www

    cname.supertape.site

    Here's how to do it on GoDaddy, Squarespace, Porkbun, and Name.com.

Now we need to wait for your new DNS settings to kick in. This usually only takes a few minutes, but can sometimes take up to 48 hours. You can refresh your domain on Supertape, or leave and check back later. If your domain isn't active after 48 hours, let us know.

Changing your primary domain

Your primary domain is the one shown in the browser address bar. All other domains redirect to your primary.

  1. Visit the Settings section of the app and scroll to the Domains area.

  2. Select the three dots next to your domain and then Make primary.

  3. Your domain is now your primary, and all others will now redirect to it.

When you add your first domain, it will automatically become your primary. Pending domains that still require setup can't be your primary domain.

Deleting a domain

If you have multiple domains, you can delete any of them except for your primary domain.

  1. Visit the Settings section of the app and scroll to the Domains area.

  2. Select the three dots next to your domain and then Delete.

  3. Your domain is now deleted and will no longer redirect to your primary.

Your primary domain can only be deleted if it's your last domain.

Was this helpful?